Financial Accounts & Tenant Relations Specialist
The Financial Accounts & Tenant Relations Specialist is primarily responsible for accounts receivable (mainly rent collections), accounts payable, maintenance of tenant ledgers, and assisting site teams with tenant support related communications. By sustaining low delinquency, the Financial Accounts & Tenant Relations Specialist will maintain control of the rent collection process and ensure success of the management team and the community. By assisting with tenant support this role will provide faster and more appealing solutions to tenants and parents, while reducing the time burdens of such communications for the onsite teams.
RESPONSIBILITIES (Including but not limited to):
Manage the collection of rents and deposits from tenants.
Maintain tenant ledgers to ensure correct balances.
Minimize delinquency through consistent follow-up, including phone calls, notices, and coordination of in person visits.
Issue notices to tenants for late or non-payment, evictions, returned memos, etc.
Data entry of invoices and credit cards into Entrata
Field incoming calls and emails from tenants and parents that need to be elevated beyond the initial on-site contact
Previous experience with management/bookkeeping software (knowledge of Entrata PMS desirable)
Customer service background
Ability to quickly triage problems and find expedient solutions
Able to keep an even temperament when talking with frustrated tenants
Relentless drive to follow up with tenants
VP of Operations at Prime Place
THE PRIME COMPANY
The Prime Company is a vertically integrated multifamily development firm that designs, builds, and manages urban properties across the nation.
Working at The Prime Company is more than a job. It’s an opportunity to be a part of a business that cares about more than simply building wealth. That mentality permeates everything we do at The Prime Company, and makes for a culture that is truly unique. Our company values a healthy family life, humility, honesty, hard work, laughter, and a sincere desire to help each other out.
The Prime Company is a place where there is a serious focus on using the talents God has given to us to make a real difference in the lives of people all around the globe through financial giving. We are currently giving millions of dollars away each year for this purpose and are on track to donate 90% of our profits by the year 2040. As an employee you would be partnering with us to support this work around the globe.
If you are looking for a career working with purpose-driven people who strive to be humble and want to make a real impact on the world, then The Prime Company could be the perfect fit.
Unlimited vacation policy
Half your health insurance paid
Annual family company retreat
Weekly family lunch
Working with generally fun people
Flexible work schedule
If you have any questions about the position feel free to call, text or email:
VP of Development
The Prime Company